Customer-focused IT professional based in Riga, Latvia with an MSc in Computer Science and hands-on enterprise support experience at TELUS Digital and Goodluck IT Solutions. Expert in Microsoft 365, Windows 10/11, Linux, hardware diagnostics, incident management, and ticketing workflows.
IT Support Specialist
I am an IT Support Specialist and Technician located in Riga, Latvia, equipped with an MSc in Computer Science from ISMA University.
My experience bridges hands-on enterprise product support at TELUS Digital and direct endpoint and infrastructure technician roles at Goodluck IT Solutions. Whether handling critical escalations, resolving operating system and peripheral anomalies, or provisioning user cloud workspaces in Microsoft 365 and Google Workspace, I approach every challenge with systematic root-cause analysis and clear communication.
With a valid Latvian driving licence, I am fully equipped to handle on-site field visits, client visits, workstation deliveries, and infrastructure maintenance across Riga and neighbouring regions.
Resident in Riga, actively open for full-time on-site, hybrid, or remote positions.
Full legal driving licence in Latvia for rapid on-site IT calls and equipment transit.
Computer Science degree from ISMA University, Riga, Latvia (2023–2025).
Derived strictly from verified professional experience and qualifications. Organized by core IT enterprise areas.
Verifiable employment dates and support roles across enterprise operations in Riga, Latvia and India.
I am actively available for interviews and recruitment inquiries in Riga, Latvia. Reach me directly through any of the channels below.
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